Centurion Boats Recognized For Exceptional Customer Satisfaction
Miami, FL (February 17, 2022) — For the fourth year in a row, today Centurion Boats was recognized for its exceptional customer satisfaction. Centurion Boast was awarded the 2021 Marine Industry Customer Satisfaction Index (CSI) Awards for excellence in customer satisfaction by the National Marine Manufacturers Association (NMMA). This is the seventh such award for Fineline Industries, D.B.A. Centurion and Supreme Boats and is particularly meaningful given the recent global supply chain issues and labor shortages.
Centurion is just one of seven companies in its category to receive the prestigious award. The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better server their customers. The 57 award recipients in 13 categories achieved an independently measured standard of excellence of 90% or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1 and December 31, 2021. Participating manufacturers must survey all new boat buyers during this period. The program surveyed over 175,000 customers.
Upon receipt of the award at the Discover Boating® Miami International Boat Show® NMMA Industry breakfast, Paul Singer, President of Centurion Boats, said “We are proud to receive this award and see it as a direct result of our employee empowerment and commitment to Making Lives Better for our valued owners. “
About Centurion Boats
Centurion Boats represent more than just evolving the style and performance of a Wake Boat. For Centurion, that evolution improves the ownership experience and owning a Centurion boat represents freedom, a family’s investment in joy and peace of mind. We create boats that deliver positive change in the lives of our valued customers, and we have the responsibility to handle our customer experience with extreme care. We measure our success in smiles – the involuntary humanization of God’s glory and confirmation that we aren’t just making boats, we’re making life better for our valued customers. Learn more about Centurion Boats at www.centurionboats.com
About Correct Craft
Celebrating 97 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. Focused on “Making Life Better,” the Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, Parker, and Bryant boat companies, Pleasurecraft Marine Engine Group, Watershed Innovation and Aktion Parks. For more information, please visit www.correctcraft.com